Contact us
official@hatiis.com
Reply within 24 hours.
Support
Monday - Friday, 9:00AM - 6:00PM PST
Company Address
FLAT/RM 1904A 19/F LUCKY COMMERCIAL CENTRE NO.103 DES VOEUX ROAD WEST HONG KONG
Your currently selected language is English.
Your currently selected location is the United States and your order will be billed in USD. The delivery methods, conditions of sale and delivery points will be updated when you change the country.
official@hatiis.com
Reply within 24 hours.
Support
Monday - Friday, 9:00AM - 6:00PM PST
Company Address
FLAT/RM 1904A 19/F LUCKY COMMERCIAL CENTRE NO.103 DES VOEUX ROAD WEST HONG KONG
U.S. shipping
| Zone | Shipping options | $0-$50 | $50+ |
| North America | Standard (8-15 days) | 4.99 | 2.99 |
| Expedited (5-9 days) | 8.99 | 6.99 | |
| Standard (8-15 days) | 11.99 | 9.99 | |
| Europe | Standard (8-15 days) | 6.99 | 4.99 |
| Expedited (5-9 days) | 10.99 | 8.99 | |
| Standard (8-15 days) | 13.99 | 11.99 |
International Shipping
We do worldwide shipping for every country. However, there are policy for import products, for examples, VAT charges, customs fees and other restrictions according to different countries. Customer the product shipped to is solely responsible for the customs/duty and VAT charges according to the policy which cannot be removed or altered by us.
Please note Phone number is required for international shipping. Leave correct email address in your order so that order confirmation and shipping confirmation will be sent.
Please note for international shipping, there will be additional customs processing days, it depends on the local customs policy. Come to contact us when it takes too long for the processing.
Shipping rates are as follows*
| Zone | Shipping options | $0-$50 | $50+ |
| The rest of the world | Standard (8-15 days) | 7.99 | 5.99 |
| Expedited (5-9 days) | 12.99 | 10.99 | |
| Standard (8-15 days) | 15.99 | 13.99 |
Customized Product Shipping
Due to the particularity of the customized products, we need to add extra two weeks based on the shipping time.
What is a Privacy Policy ?
This privacy policy has been compiled to better serve those who are concerned with how their "Personally identifiable information" (PII) is being used online. PI is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Why do we process Personal Data?
HATIIS may process your personal data for the following purposes. One or more purposes may apply simultaneously.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - HOW DO WE USE YOUR INFORMATION？
To personalize your experience on our site and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
SECTION 3 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We do not store credit/debit card information on our systems.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
SECTION 4 - DO WE USE "COOKIES"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Help remember and process the items in the shopping cart.
Understand and save user's preferences for future visits.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
SECTION 5 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 6 -YOUR TRANSACTIONS WITH US
We maintain records of your purchases, downloads, the content you have provided us with, your requests, agreements between you and YANIBEST, the products and services provided to you, payment and delivery details, your contacts and communications and other interactions with us. We may, in accordance with applicable law, record your communication with our customer care or with other such contact points.
SECTION 7 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by mail at official@hatiis.com.